Duty Officer

Key Information

Salary: £31,022 - £33,699 per year (starting salary dependent on experience)

Location: Club Denbigh, Denbigh Leisure Centre

Hours: Full time, 37 hours per week

Contract: Permanent 

About the Role

Part of DLL’s sector leading portfolio of facilities, Denbigh Leisure is one of the busiest leisure centres in the area, comprising state of the art strength and cardio areas and immersive Studio offering a range of group exercises classes including our popular Club Cycle. With a thriving Swim Academy programme, sports hall and all weather pitch, Denbigh Leisure provides a diverse programme to school, clubs and the local community.

Key responsibilities will include:

• providing leadership and management to all staff
• managing key relationships with clubs, schools and the voluntary sector
• ensuring compliance with safety quality and standards
• driving the commercial development of the centre’s portfolio of facilities and activities

We take great pride in our facilities and the environment we offer to our customers, therefore we would expect you to take ownership of the site, ensuring it delivers the premium experience that our customers and stakeholders have become accustomed to.

About You

You will be an inspiring leader, with passion and enthusiasm for growing both staff and the business. Our ideal person will have excellent people skills, be highly organised and use their own initiative to problem solve.

Experience of working within leisure is not essential. We are looking for leaders who are passionate, driven, share our culture of high performance and have a desire to learn and develop.

This is an excellent opportunity for anyone looking to take their next step as a leader within a sector leading company.

About Us

Through continued and sustained investment over 12 years, DLL has developed a sector leading portfolio of facilities, including 7 premium fitness facilities, 7 unique food and beverage provisions, 2 incredible attractions and a stunning 1,000 seater theatre.

The DLL team are a well-established, passionate and driven team, with a culture of high performance and excellent customer service. Our past successes have led us to where we are today, with an excellent reputation in all our facilities, and a hard working team who thrive on the customer having the best experiences possible.

We work to a 'one team, one bank account' philosophy - we are all one team, regardless of which site you may be based at. Together we all contribute to making DLL successful.

Our Values

• Ambition & Growth
• Trust & Integrity
• Excellence & Resilience
• Pride & Passion

Staff Benefits

Our workforce is of utmost importance to us and we are committed to supporting staff to achieve a positive work-life balance. All employees of DLL are entitled to a variety of benefits, including:

• Discounted DLL Staff gym membership
• Personal and professional learning and development opportunities.

Location: Club Denbigh, Denbigh Leisure Centre

Closing date:  19th May 2026